Help & Support

Our friendly Customer Service Team is here to offer all of the help you could possibly need for your dehumidifying, heating, cooling and much, much more. All of the guidance, help and support you could possibly need; all in one place.

For faster help, why not login to your Senelux account

Whatever machine you've ordered from Senelux, be sure to register to keep your valuable machine covered and protected from any circumstance.

Register Your Warranty

Help & Support

Our friendly Customer Service Team is here to offer all of the help you could possibly need for your dehumidifying, heating, cooling and much, much more. All of the guidance, help and support you could possibly need; all in one place.

For faster help, why not login to your Senelux account

Whatever machine you've ordered from Senelux, be sure to register to keep your valuable machine covered and protected from any circumstance.

Register Your Warranty

Get familiar with your new home appliance

Instruction Manuals

The most up-to-date and thorough instruction manuals for your valuable new home additions. Our instruction manuals are straightforward, easy to follow and covering everything that you need to know about your dehumidifier, heater, fan or any of our cosy home appliances. To help you with your home electronics, we not only supply each of our products with a full colour, physical instruction manual- but we also put all of our most up to date instruction manuals right here for your reference at any time. Investigate before you buy or use our instruction manuals to see if our cosy home appliances are the perfect fit for your home.

We answer your...

Frequently Asked Questions

Be sure to get in touch if you have any questions of your own and we promise to respond quickly and informatively. We try to respond to every question and query to make sure that you have all the answers you need- so you can focus on your cosy home.

YouTube and Social Media

For customer service, how-to and support videos please visit:

Contact us

Email: info@senelux.co.uk

Phone: 0151 245 9678

Our customer support is available Monday to Friday: 9am-5pm.

Average answer time: 24h

Contact Us Directly

Whatever you need; we're here to help.

Our seasoned and friendly customer service team are available every Monday to Friday between 09:00 and 17:00 GMT.