How to Contact Us
Help and Guidance
Designed with you in mind
Our friendly customer service is always prepared and happy to help in whatever way they can. Whether you need help with a product or you have a question for us, we proudly boast a responsive and highly efficient customer service team.
How to Get in Touch
The fastest way to get in touch with our customer service team is to visit our dedicated Support page. At the bottom, you'll find a straightforward Contact Form that will submit your query straight to our friendly customer service team.
How Long do I Wait?
We're on stand by every Monday to Friday from 9am until 5pm GMT. This means that if you submit your query during these times, you'll receive an immediate response. Thanks to our training, our team has an average response time of less than 24 hours.
Our Unique Service
Each member of our team is thoroughly trained in the routine operation of our home appliances. As a result, we can effectively gauge what kind of help our customers need and provide instantaneous assistance. We take pride in our hassle-free, technical approach.